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Is There An Elon Musk For Media Measurement?

Nielsen ratings boxNews in recent weeks called out the troublesome business situation in the media measurement space. Both Nielsen (which is rumored to be finding it difficult to find a buyer) and Comscore (which forced out its CEO and president after less than a year) highlight the difficulties even the key companies in this space are experiencing, quite apart from the difficulty of measuring today’s media use.

[The following post is adopted from the recently published book “The Genius Box: How the “Idiot Box” Got Smart & Is Changing the Television Business”. “The Genius Box” is available in paperback or digital format from Amazon, Barnes & Noble, Apple iBooks, and most major online booksellers. A short term discount is available at the BookBaby store, thru April 17th. Go to se code ARF2019PRINT for paperback, ARF2019EBOOK for ebooks.]

In most industries, the seller delivers a discrete product or service to the buyer – but in TV and media, buyers and sellers transact their business based on market research results (audience estimates, also called “ratings”). Because the audience measures account for billions of dollars in spending, media research has traditionally been subject to high levels of scrutiny, an important consideration to keep in mind when considering the future of audience measurement.

Disruption Isn’t As Easy As Some Might Think

It would seem that, in today’s world, a business such as audience measurement of electronic media – led by a near-monopolist for half a century – would be a ripe target for disruption and new entrants. But it is not that easy. There are numerous “structural” issues that stand in the way of progress, separate from developing a holistic, cross-platform solution.

These obstacles include:

  • Nielsen exploiting its monopoly power in terms of revenue and agreements, and generally implementing improvements only when faced with potential competitors
  • On the TV network side, a reluctance to fund two parallel measurements – most past models of Nielsen competitor roll-outs assume that the new entrant would have to run parallel with Nielsen for at least some period
  • TV network sales people preferring to sell a “Nielsen” currency because of the prestige of the name itself
  • Getting agencies to buy into an audience measurement system developed or led by TV networks, since the assumption is that a method led by the sellers will disadvantage the buyers.

Despite its protestations to the contrary, Nielsen wields the power of a monopoly – one that US courts said was OK, even before Nielsen gobbled up one of it only potential competitors, Arbitron, in 2013. Being the sole arbiter of the national television currency for decades, and of local television since 1993, Nielsen has been a perennial lightning rod for critics, with some good reason. It is expensive and seemingly slow to innovate unless it perceives a competitive threat.

In Defense of Nielsen

The ratings giant does have a difficult mission – trying to keep up with the constant change in media while still maintaining the strict quality its clients demand (or at least the previous generation of research heads used to demand). Media researchers have been bashing Nielsen for the three decades I have been in the industry, but no one yet has been willing to fully fund an alternative. For many in the industry, to paraphrase Churchill’s comment about democracy: Nielsen is seemingly the worst form of audience measure, except for all the others.

Despite calls for disruptive entrants, what I perceive from many in the industry is resignation to Nielsen’s dominance. As with the Borg from Star Trek: The Next Generation, “resistance is futile,” given that Nielsen has faced down about a dozen potential competitors as well as an antitrust suit over the past 50 years.

Who Could Step Up?

Only the most deep-pocketed, risk-tolerant firms would even be tempted to enter this space as the barriers to entry for a new currency-quality measure are now so high.  Alphabet, Amazon, and Facebook all have the money and would

likely have a great deal of interest in the viewer data stream; but their positioning as competitors in this space – both between themselves and with regular television – would almost certainly prevent any one of them from creating a widely accepted advanced measurement.

Perhaps someone could interest Elon Musk once he gets a man on Mars – that might be the easier task!

David Tice is the principal of TiceVision LLC, a media research consultancy.
Don’t miss future posts by signing up for email notifications here .  
– Read my new book about TV, “The Genius Box”. Details here . 

Brexit Dramedy Streaming Daily

picture with Brexit signpostOne of the benefits of being a consultant and working primarily at home is being able to have some entertainment on in the background. And the past few weeks have been full of drama – and farce – as I’ve followed Brexit coverage from the UK.

Let me step back a second. All of my family (except my brother) are English, so I’ve always been quite an Anglophile and have followed British politics and culture. There was the shock of the Brexit win in a UK referendum in 2016 and the ill-timed general election that cost Theresa May her majority. This has only been exceeded by the current rush to a Brexit deadline without an agreement being approved by Parliament.

The weeks prior to the original “Brexit Day,” this past Friday March 29th, have been filled with fascinating content from the floor of Parliament and political intrigue worthy of a BBC/PBS co-production. Whether a drama or farce is another question altogether.

I bring this up in this column for a number of reasons – the content, the featured players, and the role our contemporary streaming media world played in my ability to watch and listen to each day’s developments.

The Media

Let’s discuss the latter part first. While some Americans have discovered the weekly Prime Minister’s Question time on C-SPAN, broader live coverage of events requires going a little deeper on media’s bench. I found out that I could get a few good sources using a combination of Roku apps and YouTube. This was across a number of different devices – my Roku TV, the Roku box attached to another TV, the YouTube portal that is in my FiOS program guide, and YouTube apps on my phone, tablet, and computer. I was, admittedly, getting a little obsessive about watching!

Sky News streams its live broadcast on YouTube (Brexit or no Brexit) so that is a reliable source of coverage with analysis. Spottier coverage comes from ITV News (mostly they just have a feed from Parliament, sometimes they have a studio feed with analysts) or Channel 4. BBC News, surprisingly, does not stream live video coverage outside the UK (at least that I could *legally* access). But it does have a helpful live blog/Twitter feed on its website.

I even scouted around audio sources like the TuneIn and Radio.com apps. Here I found some free live streams from BBC4, BBC5, and independent radio stations in the UK. Unfortunately, the latter seem to lean towards US-style talk radio so I mostly skipped those.

The bottom line is that I’ve been able to stitch together a pretty decent coverage of events as they’ve transpired across the Atlantic.

The Content

The content I find quite entertaining to watch. After a couple of weeks, I’m now familiar with many of the idiosyncrasies of Parliament. My favorite is when insults are hurled at “the honourable gentleman” or “my right honourable friend,” because using a member’s name is a no-no.

John BercowThe big winner, in my eyes, is the Speaker, John Bercow. Mr. Bercow could easily have a future after all this is over. He could be the UK equivalent of Judge Wapner or Judge Judy. His interjections of “Ooor-dah!” have created a new catch phrase in my house. Other popular Bercow-isms being learned by new viewers are “Division!” (members move to voting lobbies), “Lock!” (the lobbies are locked to record final votes) and “Unlock!” (the votes have been presented and the lobbies can be unlocked). All his expressions end in an exclamation point, by the way.

Aside from Mr. Bercow, we have the Prime Minister, Mrs. May, who continues to try over and over to get her agreement approved despite losing votes each time (three and counting). Most PMs would have been forced to resign by now, but she is like a relentless zombie. Across from her is Jeremy Corbin, leader of the opposition Labour Party. He throws a lot of insults and implements blocking tactics but without really doing much to resolve this critical national issue.

Other characters are the leaders of the smaller parties like the SNP (Scottish National Party) and the DUC (Democratic Unionist Party). The latter enabled May and the Conservatives to form a government after the 2017 election, but they have held May’s Brexit agreement hostage over the way it treats Northern Ireland.

Michael FabricantAnother favorite of mine is member Michael Fabricant, who appears to sport an obvious and somewhat ridiculous Trump-like toupee. Or else, he just has had a very long run of bad hair days.

When Will It End?

At the moment, the way forward for the UK is quite unclear. There could be a last minute agreement; a crash out of the EU with no deal; a lengthy extension; or there could be a reversal of Brexit altogether. There is certain to be a general election before long. And depending on the final terms of a Brexit, the UK itself could be threatened by a vote for Scottish independence to allow it to rejoin the EU.

This “series” will be continuing for quite a long time, no matter what happens. I just hope my internet doesn’t give out in the middle of an important vote.

David Tice is the principal of TiceVision LLC, a media research consultancy.
Don’t miss future posts by signing up for email notifications here .  
– Read my new book about TV, “The Genius Box”. Details here . 

Friday Finds: “Apollo 11”

Friday Finds shares a piece of content I’ve recently experienced.

Today’s find: Apollo 11
Genre: Documentary, Feature Film
Origin: CNN Films, Statement Pictures
Find it: Cinemas (mostly art house or specialty)

Apollo 11 movie posterIn this edition of Friday Finds, it’s time to start celebrating the 50th anniversary of the Moon landing by seeing Apollo 11. This documentary is an excellent recap of the historic mission solely using original film shot in that period. It’s highly recommended.

The story behind much of the film used is quite interesting. NASA had contracted with a film studio to cover the mission using theatrical, wide-screen 70mm cameras. Never used, this film sat forgotten for over four decades in a NASA storage facility – I keep imaging the warehouse in Indiana Jones – until the documentary crew discovered it.

The use of this large format film provides some segments in Apollo 11 that are of amazing quality. One sequence showing the Saturn V rocket lifting off and clearing the launch gantry is so crisp, it could have been CGI. The segments of the mission itself are supplemented by interesting non-flight sequences. One example is the crowds awaiting lift-off on the shores of Florida near the Kennedy Space Center – which included a dapper Johnny Carson in sports jacket and ascot.

Another choice by the filmmakers is to use historic audio to provide a narration. Walter Cronkite and other news reporters describe different aspects of the flight at an overall level. Recordings from Earth-Apollo transmissions provide insight into flight details. This was fine for someone like me, who lived through the era, or those with a particular interest in the Space Race. But I fear it might be a little thin for younger people not so familiar with the Apollo flights.

Nine Year Old Space Cadet

As a nine-year-old space fanatic in 1969, I had followed every flight as closely as I could. For me, Apollo 11 is a nice reminder of those days. First Man, the biopic about Neil Armstrong released last Fall, was also a worthy reminder of the Space Race. Although it was a bit dry at times, this was perhaps indicative of its subject, who barely raised his blood pressure even during lift-off or the Moon landing.

It’s hard to believe that flight was half a century ago. Or that I’m old enough to remember something half a century ago! Despite the successes (and sacrifices) of the Space Shuttle program, it does seem a great shame that the Moon landing didn’t lead to a more extensive stay on the Moon or other journeys beyond Earth orbit. But it’s a great reminder of what the United States is capable, when enough people and resources are thrown at a problem.

David Tice is the principal of TiceVision LLC, a media research consultancy.
Don’t miss future posts by signing up for email notifications here .  
– Read my new book about TV, “The Genius Box”. Details here . 

What’s the Outcome of Outcomes-Based Sales?

Outcome imageAside from “attribution,” the “outcomes-based sales guarantee” seems to be the emerging hot phrase in TV sales this winter. With the upfronts only a scant two months away, we are likely to hear more about this. But do we really know what these sales teams mean?

Outcomes-based sales has been thrown around by the likes of A+E Networks, NBCU, and Hulu in recent months. Just by stint of competition, other network groups are certain to want to get in on the conversation. And let’s face it – in an ideal world, the accomplishment of intended outcomes is the best way to measure the value of a media buy.

Those Devilish Details

But the devil is in the details, and of these we know very little from the few deals that have been discussed in public. One of the things a true measure of outcomes requires is some way to assign the different elements of a campaign to a specific outcome. This leads back to our other buzzword, attribution, a nascent science that has its share of opaque blackboxes and blindspots.

But data aside, there is perhaps something more important to consider. As I note in my book The Genius Box, a full-scale outcomes-based measure of advertising should be considered a partnership between the media company, advertising brand, and its agency. There are so many elements at play that are out of the hands of the media company, it is hard to see how it, by itself, can guarantee an outcome.

Let’s quickly look at a few elements. A TV network (or AVOD service) can guarantee that it will put so many eyes of a particular target audience on an ad, in a safe brand environment, and perhaps in context relative to content. But at that point, many factors emerge that the network has no control over:

  • is the creative and the brand message of the ad interesting and compelling?
  • how well is the product priced in the marketplace?
  • do people perceive the brand well in the real world?
  • if pushing to a website or app, how well does that interface work for consumers? Is it easy to find the product online and to buy it?
  • if pushing to a retail location, are they conveniently located? Are the stores organized well so it’s easy to find the product? Are the stores clean? Is the staff welcoming and knowledgeable?

A Whopper of an Example

Let’s take a concrete example. I really like the recent Burger King ads with the (somewhat creepy) King. I see them quite often, and I used to eat at BK quite often. But in my area of the country, most BKs have closed; the ones that remain are often in run-down shape, with few customers, and workers who just go through the motions. It’s a sad place, and one I don’t really care to go to anymore. So should the TV network that put those BK ads in front of me be punished on an “outcomes” basis, when it’s really an issue with BK and its franchisees that comes between me and buying a Whopper?

Few of us are – or will be – on the inside of these deals, so it will be interesting to see how outcomes plays out in this and future upfronts, and how much detail can be gleaned. Perhaps they start with simple measures like ticket sales or digital/foot traffic. But as the requests get more complex, with a focus on actual sales, I think there will have to be a recognition that media can only guarantee part of the sales outcome equation.

David Tice is the principal of TiceVision LLC, a media research consultancy.
Don’t miss future posts by signing up for email notifications here .  
– Read my new book about TV, “The Genius Box”. Details here . 

Dave the Research Grouch: Pew Goes Online

Pew Research logoThe Grouch was actually happy last week. The Pew Research Center announced it was moving away from telephone-based research to an online research panel recruited using a traditional, representative probability-based sample.

Pew is home to the Pew Internet Project and multiple other political and social research centers. It has long done research to a standard that The Grouch would tell anyone to emulate. But its one drawback was reliance on RDD telephone samples (even if gussied up with cell phone supplements).

There is another aspect of this move that makes The Grouch happy. It is another example that exonerates his belief in representative probability-based online research panels. This is because the Pew panel was developed using the same concepts and team as KnowledgePanel, the probability-based panel used by The Grouch for 15 years during his time with Knowledge Networks and GfK.

Now part of Ipsos after its acquisition of much of GfK, KnowledgePanel is almost unique in the world as the only large-scale implementation of an access panel of its type. Pew is not the first client to have used KN/GfK to recruit and maintain a proprietary panel using similar methods to KnowledgePanel (names you would know but I can’t share).

What’s the Big Deal?

The distinctive aspect of the recruitment of these panels, compared with opt-in internet panels, is people can’t volunteer to join the panel. An address-based sample from the US Postal Service is used to recruit the panel. Basically, you are eligible to be selected in a recruitment batch if you have a valid mailing address. And to enable a cross-section of all US homes, offline homes are given a netbook and internet access.

In this way, a true random selection can be made and response rates can be calculated, unlike with opt-in samples. This is because it is known exactly how many have been asked and how many cooperated. It was – and still may be – the only online research panel accepted for peer-reviewed academic research.

I won’t dive much more into this whole topic. But there are clearly applications where a truly representative panel is a superior choice. These would include trying to nail down high-quality estimates for a population or for making important business decisions.  There are certainly uses for opt-in samples as well. These would be where the level of data quality needed may not justify the added research expense that results from the costs of recruiting and maintaining a probability-based research panel.

The Grouch Emerges

To get grouchy at least once in this post, too many experienced researchers today have no idea that a random sample doesn’t just mean a random pick from any sample source. The sample has to originate from a probability-based panel to be truly representative in the classical research sense. They also don’t realize that more sample doesn’t mean better data. Or that just because an opt-in survey’s demos equal Census distributions makes it truly representative.

The use of an expensive recruited panel is never an easy sell in these days of procurement departments driving down costs and where awareness of traditional measures of quality are quickly disappearing from the research gene pool. It is encouraging to see Pew step up and make the investment in quality sample. This should result in furthering their tradition of quality research.

David Tice is the principal of TiceVision LLC, a media research consultancy.
Don’t miss future posts by signing up for email notifications here .  
– Read my new book about TV, “The Genius Box”. Details here . 

Entering the Gen Z Zone

As guest-blogger for the 2019 Media Insights & Engagement Conference (staged by knect365), I am putting some of the overarching themes I heard at the conference in perspective. I discuss about what was said at the conference about Gen Z, the rising group of young adults, in my second post-conference piece.

“A number of presentations at the 2019 Media Insights & Engagement Conference talked about the newest generation for us to worry about: Gen Z. Presentations or keynotes touching on Gen Z were given by Viacom, Freeform, ABC, TiVo, BBC America, and Zebra Intelligence/Ipsy…”

Read the rest of the post at the knect365 website here.

MIE Conference logo
The MIE conference was held in Los Angeles between January 29-31. Details about the conference can be found here.

David Tice is the principal of TiceVision LLC, a media research consultancy.
Don’t miss future posts by signing up for email notifications here .  
– Read my new book about TV, The Genius Box. Details here . 

Need for Content Fed By Nostalgia Media

Twice in recent weeks, I’ve been in my car when SiriusXM played complete concerts from the 1980s. First it was Bruce Springsteen, then Tom Petty & the Heartbreakers. These both caught my notice, so I pulled over and jotted down the concert dates. When I got home, checked my ticket archives. Sure enough, I had been at both concerts.

Since few live recordings ever got released back in the day, I never knew that most big rock bands have been taping all their concerts for decades. And now SiriusXM provides an outlet for those to be shared – and no doubt monetized.

In an odd way, the incredible demand for content in our current media marketplace is pulling out forgotten corners of our past and dusting them off.

Other Blasts from the Past

Also on SiriusXM are weekend runs of Kasey Kasem’s America’s Top 40, as heard on on Channel 7, the 70’s music channel. This weekend was a rebroadcast from February 1977, when I was a junior in high school. Many of those songs were burned into my memory banks – but there were also a few of which I had no recollection despite being top hits.

Aside from music, it seems almost every old TV show has been licensed to show on either a streaming channel or on a digital broadcast diginet. This is a phenomenon I discussed some time ago in a previous post. TV series I never ever thought I’d see again show up somewhere. It takes a lot of content to feed the gaping maw of the OTT monster we’ve created.

Even when it comes to print, there is a market for past content. There are fee-based aggregators of such items as yearbooks and newspapers. Curious what that girl/guy you had a crush on in college actually looked like, since other than their name they’re long forgotten? It’s possible if they’re in a yearbook index. Or, recently, I looked up my father in Newspapers.com – and found they had almost a dozen pages where he placed ads trying to get customers to come in and buy a car (he was a car salesman).

Heading to San Junipero?

Up through the early 1900s, nostalgia was considered a serious mental illness. Today, it’s money in the bank. But to actually hear something from a fleeting moment, like a concert, that I experienced but would never expect to hear again, is both very cool as well as a little unnerving. It’s possible to reconstruct a lot of our media past from the content now available online. I suppose the ultimate nostalgia trip would be that seen in the San Junipero episode of Black Mirror – but we’re some ways from that… I think.

David Tice is the principal of TiceVision LLC, a media research consultancy.
Don’t miss future posts by signing up for email notifications here .  
– Read my new book about TV, “The Genius Box”. Details here . 

Advice for Future Researchers

As a guest-blogger for the 2019 edition of the Media Insights & Engagement Conference (which is put on by knect365), I have put some of the themes I heard at the conference in perspective. In this first post, I discuss about what was said at the conference about what future – or up-and-coming – researchers should know.

“Up-and-coming or future researchers were on the minds of several presentations at the 2019 Media Insights & Engagement Conference, which took place January 29-31 in Los Angeles. These included a panel of high-level research execs, a session from Viacom, and a tech perspective. And, at least two of the “Off the Record Industry Conversations” discussed future researchers, or researchers now vs. then.

There seemed to be three main themes that I took away from these sessions…”

Read the rest of the post at the knect365 website here.

MIE Conference logo
Between January 29-31, the MIE conference was held in Los Angeles. Details about the conference can be found here.

David Tice is the principal of TiceVision LLC, a media research consultancy.
Don’t miss future posts by signing up for email notifications here .  
– Read my new book about TV, The Genius Box. Details here . 

Scenes from the 2019 CIMM Summit

CIMM logoThe eighth annual CIMM Cross-Platform Video Measurement & Data Summit was held on February 7th at the Time Warner Center in New York. As always, this annual fixture in the media research industry provided an interesting discussion about the state of media measurement.

Among the recurrent themes were:

  • C-3 and C-7 measures, meant to be temporary, are now 12 years old and do not seem to be going anywhere – despite not reflecting today’s viewers
  • Greater transparency is still needed at all levels
  • The need for “ground truth panels” seems to be making a comeback
  • Attribution continues to be the hot topic in measurement

In something of a change from previous editions, no-one from Nielsen or Comscore (or any start-up measurement service for that matter) presented or was part of a panel.

The hand-outs, press releases, and deck from the summit are available on the CIMM website, as are materials from earlier summits.

This was the first CIMM Summit since CIMM was acquired by the ARF back in October. I hope that CIMM and the ARF will continue to offer this summit, and to keep it free so that all those with an interest are able to attend.

Detailed Notes

Below are notes from each of the panels/presentations. These are by necessity distilled down based on how quickly I could take notes, so they do not reflect the totality of the discussions.

After a short kick-off by CIMM CEO and Managing Director Jane Clarke, the first session featured an interview of Krishan Bhatia of NBCUniversal.

  • C-3 and C-7 are outdated by today’s viewing habits
  • C-Flight introduction by NBCU came with little pushback. There is some friction around the work but not about the concept
  • They are working on attribution, campaign measurement, and how to prove performance across all NBCU media
  • He is skeptical that there will ever again be a one-size-fits-all solution
  • 34% of NBCU consumption is now on digital – expect it to be up to 50% very soon

The next session was a panel featuring Rob Master of Unilever, David Cohen of MAGNA, and Laura Nathanson of Disney to discuss business needs for cross-measurement and metrics.

  • RM: There is no common solution. Industry needs to develop a common vernacular to discuss. Can’t be perfect – what is now? near? next?
  • LN: Disney adjusted by moving all media sales under one group. The “plumbing” is an issue – need to plumb and test
  • DC: C-3 and C-7 are no longer sufficient. Need to move to exact commercial minute measurement. In the mid-/long-term, need to look at audible and visual measures across all platforms.
  • RM: Unilever doesn’t care so much about addressability – they have broad markets
  • LN: But then Unilever should use addressability to send different creative to various segments within a broad demo
  • One key thought to close:
    • RM: Transparency and dialog around counting
    • DC: Let’s “start by starting” – need to get moving
    • LN: Just because it’s hard doesn’t mean we shouldn’t do it – it’s the reason we should do it

Next, an overview of this year’s update of the CIMM TV attribution whitepaper was presented by Jim Spaeth and Alice Sylvester of Sequent Partners. Attribution then discussed by Claudio Marcus of Freewheel and Lisa Giacosa of Spark Foundry.

  • What is the state of the art of attribution?
    • LG: I’m excited and hungry [for more]
    • CM: Like in the UK train stations, “Watch the Gap”. There are gaps in cross-platform attribution, and brand/longer-term effects
  • CM: Biggest effect so far on automotive. Auto had moved money from TV to digital – but attribution showed TV drove the digital exposures. Moving back to TV. Media & Entertainment another area – TV program promotion
  • LG: Need to understand content effects. Can’t just follow short-term ROI over a cliff.
  • JS: Need to use baseline sales as a basis for calculating incremental effects of attribution media

Following a break, there were brief updates of the Taxi Complete (AD-ID and EIDR) and Data Label initiatives.

Another panel discussed Deduplicating Reach for Content and Ads, featuring Radha Subramanyam of CBS, Eric Cavanaugh of Publicis, Beth Rockwood of Turner, and Ed Gaffney of GroupM and moderated by Scott McDonald of the ARF.

  • EC: A good quality attribution should be getting deduplication as a byproduct
  • BR: how things fit together is a big issue
  • RS: need both counting and outcome measures. But we need to up-level the conversation: There are lots of products and data, but are we any closer to making sense of media and marketing together? Need a commonsense playbook at a high level.
  • EG: Need dedup in place before this years upfront – or 2020 upfront.
  • RS: Vendors need to listen closely to needs. Their solutions are not necessarily addressing the needs.
  • EC: We also need to know about content to be able to place ads in context.
  • EG: Blindspots are getting smaller but there are new ones popping up every day
  • EC: We are getting one-off fixes to blindspots but need integrated response
  • RS: Integrating projectable and non-projectable samples is doable but needs more investment
  • BR: The technical issues of integration are easier than making the theory work
  • RS: In terms of privacy, one-to-many is less threatening than true one-to-one marketing

Is there One Metric to Rule Them All? Kavita Vazirani of NBCU, Brian Hughes of MAGNA, George Ivie of the MRC, and Sheryl Feldinger of Google discussed this topic.

  • BH: Need exact minute commercial ratings
  • SF: Need equitable (with TV) transparency at exposure and second-by-second ratings
  • KV: Need to measure effort vs return. Shouldn’t we be focusing on cross-platform measures rather than arguing about TV measures?
  • BH: already does second-by-second with MediaOcean, which is an old platform – so it can be done today
  • GI: MRC is working on standard definitions with partners and industry, aiming for impression-based duration-weighted data by 2021. Measures to include exposure, viewability, duration-weighting, complete exposure to an ad.
  • SF: Wants absolute exposure. His work shows that a 5 or 10 second exposure elicits a similar response, regardless of the total length of an ad
  • KV: Disagrees. She claims the only time a 6 second ad worked was as part of a larger integrated campaign
  • GI: There is a big gap in content measurement in digital. For content measurement in a cross-platform world, customer journey analysis is something that should be syndicated (eg, third party)
  • All: agree audio status needs to be known (muted vs non-muted)

The last panel talked about Audience-Based Buying Platforms for TV/Video. This panel included Bryson Gordon of Viacom, Mike Law of Dentsu Aegis, Bob Ivins of NCC Media, and Mike Welch of Xandr.

  • BI: Inertia is real. Need to get marketers to “cross the bridge” and not turn back halfway across. We need standards and transparency.
  • MW: Can help reach low incidence/low viewing HHs
  • BI: Need an automated platform like Google and Facebook. Still too much manual transfers between different applications
  • BG: users on OpenAP have already created 1,872 segments
  • Opportunities in 2019
    • BI: More inventory and optimization
    • ML: Platform, optimization, interactivity
    • BG: Automated workflows, cross-platform delivery, unified posting
    • MW: Platform, true cross-platform delivery

To wrap up the afternoon, Jack Smith of GroupM told us about what he saw at the 2019 CES conference.

  • The three areas to pay most attention to are Assistants (Alexa, etc); Autonomy (self-driving cars); and Simulation (VR/AR).
  • It is important to understand how algorithms work – what products are suggested when Alexa is asked to buy something. Should brands have an avatar to speak for themselves, rather than relying on Amazon etc.
  • Most everything will still be on screens. How are these to be measured?
  • Top takeaways: 1) Interface revolution. 2) Immersion environments. 3) The ethics of tech in general.

David Tice is the principal of TiceVision LLC, a media research consultancy.
Don’t miss future posts by signing up for email notifications here .  
– Read my new book about TV, “The Genius Box”. Details here . 

2019 MIE Conference Summaries

MIE Conference logoAs guest-blogger for the 2019 edition of the Media Insights & Engagement Conference (which is put on by knect365), I wrote up summaries of the keynotes and the break-out sessions I attended. You can find the daily summaries on the knect365 website:

Day 1 of the 2019 MIE conference: Day 1 (Jan 29 2019)
Day 2 of the 2019 MIE conference: Day 2 (Jan 30 2019)
Day 3 of the 2019 MIE conference: Day 3 (Jan 31 2019)

Also, read my three pre-conference posts here:

2019’s New SVOD Services: Blitzkrieg or War of Attrition?

Connected TVs: Corporate Connections as Important as Internet Connections

Does AVOD News Reveal a New Phase of SVOD?


David Tice is the principal of TiceVision LLC, a media research consultancy.
Don’t miss future posts by signing up for email notifications here .  
– Read my new book about TV, “The Genius Box”. Details here .